Case study 5

An Eye care clinic based in Chennai was seeking Clinic management software to streamline their practice. The clinic faced daily challenges such as manually managing appointments over phone calls, difficulty managing patient queues, and a lack of data insights to gather and analyze data to identify areas of improvement. The cumbersome process from appointment scheduling to consultation harmed the clinic’s efficiency and patient satisfaction.

The Eye care clinic approached us for the solution. We implemented the Scopex Clinic Management software to address their challenges. The software provided a range of Key features, including appointment management, patient registration, online payment, queue management, electronic billing, e-prescription, Tele caller management, and video consultation.

The Scopex Clinic Management software implementation has reduced errors, increased accessibility to clinic data, and improved decision-making. The software made the doctor’s life easier in managing the clinic and has improved patient satisfaction by saving time and reducing inconvenience.

The Scopex Clinic Management software provided the eye care clinic with the tools and data insights needed to streamline their practice, improve operations, and provide better patient care. The software’s user-friendly interface and robust functionality have made it a valuable addition to the clinic, allowing them to focus on delivering the best possible care to their patients. We are proud to have played a role in improving the clinic’s operations and the patient experience.

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