ERP Interview Questions

1)What is ERP?

Enterprise resource planning is a digitally advanced suite of modules to manage all information and resources involved in a company operation utilizing an automated and integrated system.
It is a robust, flexible, and customizable platform to efficiently manage day-to-day business activities such as CRM, Sales Management, Accounting & Finance management, Manufacturing, HRMS, Project management, Inventory and procurement management, Service management, and increase the productivity of staff leading to an overall improvement of company revenue.

2) Why do you think companies should opt for an ERP system?

ERP solutions are like oxygenated blood supplied to the body to maintain the overall health of organs. Without an ERP system, the companies are likely to stay behind their competitors in terms of efficiency, productivity, and revenue generation, and organizations likely to suffer from inefficient operations, increase expenditure due to outdated software systems, faulty decision-making, complicated accounting, wastage of time, inaccurate Inventory, lost customer opportunities, many more.
Once you comprehend the goals and objectives of your company, you can determine the type of ERP system that best fulfills the purpose.

3) What are the different types of ERP?

If you are looking for an ERP, the thought about the types of ERP systems probably has crossed your mind.
The categorization of the ERP system is as follows,
1. Full ERP vs. Industry Specific ERP based on the system design
2. Cloud ERP vs. on-premise ER based on system installation and maintenance.
3. Custom-built, readymade, or hybrid.
Many ERP systems in the market are classified based on the scalability and complexity of the business process. The main three types of ERP systems are,
• Tier I – Designed for big corporations with complex business processes.
• Lower tier II – caters solutions to midsized companies.
• Tier III – software providers in this tier serve small businesses.

4) How would you describe an ERP system to someone without IT experience?

ERP system usage is not just limited to IT companies and tech-savvy individuals. Currently, various verticals of industries leverage ERP solutions to thriving businesses, and the users of ERP software range from different educational and skills backgrounds.
ERP software is a platform that manages the entire business functions under one roof. It enables the departments of the company to stay on the same page while making critical data-derived business decisions, sharing the same database across the organization, avoiding duplication of work by connecting dots, reducing human errors, increasing the efficiency of operations, and the productivity of the resources.

5) Why do you think ERP is most effective with large enterprises?

ERP is a long-term investment. Picking the right one can be intimidating. Large enterprises often select on-premise or hybrid ERP systems that require multiple server connections to integrate entire departments of the company and share information to remote locations.
A consultant or specialist can retain access to the databases and tools needed when sent to another country to work for an overseas client.

6) What are the main components found in modern ERP systems?

ERP acts as a single entity. It integrates many small applications or modules to become a big organization. Some of the components found in modern ERP Systems are listed below.
• Human resources management (HRMS)
• Business Intelligence (BI)
• Customer relationship management (CRM)
• Supply chain management (SCM)
• Inventory management
• Accounting & financial management.

7) How can an ERP analyst improve the speed of an implementation?

Implementing ERP software is a big deal. It needs an investment of time, money, and effort. Ideally, an ERP analyst is the bridge between the client and the technical team having coding expertise, project management, and problem-solving skills. ERP analysts can improve the speed of implementation by performing thorough cost impact analysis from the beginning, knowing the requirements, planning upfront, ensuring active involvement of staff, syncing ERP with business process, and monitoring the progress and resistance.

8) Tell me about your experience with ERP training programs.

When a company decides to give up an outdated legacy system and plan to implement an ERP system, training is inevitable to churn the best benefits out of the ERP tools and solutions and to make their job easier. A user knowing to navigate the new system, access it securely, work appropriately with data, and update functions lead to hassle-free handling of the system and saves valuable time.
ERP training programs are ideal for analyzing and understanding business requirements and translating the same to complete business solutions to adopt industry best practices in ERP.

9) How Will Technological Advancements Impact ERP?

ERP is a valuable resource to the organization that evolved. Technological advancements such as Artificial intelligence fundamentally transform how you manage your business data and operations. Artificial intelligence has tremendously impacted ERP offerings. It ensures the company operates seamlessly.
It Automates and streamlines the redundant task
It provides excellent user experiences
It offers productive customer service & support
Improves data handling capabilities

10)Have you ever had trouble bringing a project in ERP, at or under budget?

Yes, I have!
There are ERPs available in the market that fit your budget. However, The purchased ERP should fulfill your requirement.
The ERP features offered for your budget must significantly overcome the business purposes or keep looking. Settling for less can impact your core business operations. Technical decisions can have financial consequences.
ERP implementation is a complex process. ERP failure can be a disastrous situation for any organization. The cost of the ERP is just the initial estimate, An ERP system deployments & upgrades are expensive that easily exceed beginning estimates.
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